Everything you need to know about Waterlift, answered here.

FREQUENTLY ASKED QUESTIONS

WHY SHOULD WE CARE?

Is it safe to drink tap water?

What happens to the water when I use your filter?

I've heard about ‘hard water’ and ‘soft water’. What's the difference?

HOW DOES THIS WORK?

How do you filter out the chemicals? Is this like a Brita?

Will tap filter affect my water pressure?

What's in the filter?

How did you test that this works?

Why doesn’t the TDS value decrease after filtering?

How often should I replace the cartridge?

Why is it important to use original cartridges?

What is the filter capacity in liters per minute?

HOW TO INSTALL?

How does the installation work?

How does the 100% faucet fit guarantee work?

Can I install filter by myself or do i need to hire a plumber?

SHIPPING & TRACKING

How long does it take to ship the product?

If you are in USA, the package will arrive to you within 5-10 working days.

RETURNS & WARRANTY

What are the guarantees for this filter?

What if I don't like the filter?

How do I return a product?

ACCOUNT & SUBCRIBTION

What are the benefits of subscribing versus making a one-time purchase?

How often will I receive a new cartridge?

Can I pause or cancel a subscription?

How do I change the delivery address within my subscription?

WHAT ELSE?

Are your filters recyclable?

Is your website secure?

Will tax be charged to my order?